Booking Help: Why Your Address Isn't Showing Up?

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During the booking process for your Manchester airport taxi service, you may encounter a message stating that your address cannot be found. This typically occurs due to formatting issues or incorrect input in specific fields.
Here is an explanation of why this happens and how to resolve it.

Why Your Address Might Not Be Found

The system uses verified location data to ensure accuracy. If your address does not appear, it could be due to one or more of the following reasons:

• The spelling is incorrect or incomplete
• The format does not match standard address structures
• You are entering a private or non-supported location in the wrong field

This issue is common but easy to fix with a few simple steps.

How to Fix It: Use Suggested Addresses

When entering your pickup or drop-off location, always try to select from the dropdown list that appears as you type. These options are pre-verified and will ensure compatibility with our system.

Use the suggestions for both residential and commercial addresses to avoid errors during booking.

Special Fields: Airports, Train Stations and Ports

Please note that in the “Arrival/Departure Location” field, only official locations such as airports, train stations and ports should be selected.

Examples include:

• Manchester Airport
• Manchester Piccadilly Station
• Liverpool Lime Street Station

Do not enter regular street addresses in this field, as they will not be accepted and may cause booking errors.