Use the Notes field to share accessibility needs, luggage details, pickup instructions, extra stops, or ride preferences in English.

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The “Notes for the Chauffeur” or “Special Instructions” field is designed to help you communicate any relevant details that will assist your chauffeur in providing a smoother experience. This field must be filled out in English, and all requests are subject to vehicle capacity and availability.

You may use this section to share:

Information about accessibility needs, such as traveling with a wheelchair or assistive device. If applicable, include dimensions (e.g., “Foldable wheelchair, approx. 90cm wide”) so we can ensure proper accommodation.

Pickup or drop-off instructions, such as specific entrances, landmarks, or requests to wait outside a certain location. For example: “Entrance is on 8 Muster Street, around the corner from the main gate.”

Details about luggage or large items, such as “Traveling with 3 large suitcases and a stroller” to help ensure sufficient trunk space.

Additional stops during your ride, if planned in advance. For instance: “Please stop briefly at XYZ Pharmacy before heading to the destination.” Note that this may result in additional charges depending on time and distance.

Personal ride preferences, such as “Prefer a quiet ride” or “Please keep air conditioning on.”

Please avoid including sensitive personal information, last-minute destination changes, or any instructions related to pricing or payment adjustments, as these cannot be accommodated through this field.

If you’re unsure whether a request can be fulfilled, we recommend contacting our support team in advance. Thank you for helping us provide a more personalized and seamless ride experience.